2017 North American Dealer Awards
Tri-State Truck Center Named Mack’s 2017 North American Dealer of the Year
Tri-State Truck Center, which opened in 1945, achieved 185 percent of its sales goal and 127 percent of its leasing plan in 2017.
“Tri-State Truck Center is an outstanding representative of the Mack brand,” said Jonathan Randall, senior vice president of sales and marketing for Mack Trucks North America. “Their commitment to offering a superior buying experience and exceptional after sale service and support ensures Mack customers are successful in their daily business of satisfying their customers. We are proud to partner with them and wish them continued success.”
Rod and Jim Maddox, third-generation owners of Tri-State, operate nine full-service branches, including a new Little Rock, Arkansas, flagship store that opened in October 2017. Every Tri-State location in Tennessee, Mississippi, Missouri and Arkansas sells the entire range of Mack products, as well as provides leasing, parts, service and body shop services.
Mack Trucks also named 2017 winners for its regional sales divisions:
• Northeast Region: Gabrielli Mack Sales & Service, Medford, New York
• Southeast Region: Tri-State Truck Center, Memphis, Tennessee
• Central Region: Quincy Mack Sales & Service, Quincy, Illinois
• Southwest Region: Shipley Motor Equipment Company, Lowell, Arkansas
• West Region: Mountain West Truck Center, Salt Lake City, Utah
• Canada Region: MacKay’s Truck Center, Truro, Nova Scotia, Canada
Gabrielli Mack Sales & Service was also named U.S. Mack Financial Services Dealer of the Year, while Vision Truck Group of Cambridge, Ontario, was named Canada Mack Financial Services Dealer of the Year. The Mack Leasing North America Dealer of the Year Award went to Vanguard Truck Leasing. Bruckner Truck Sales, Inc., received the North America Remarketing Dealer of the Year Award, and the overall Customer Satisfaction Award went to Nextran Truck Center in Orlando, Florida.
Dedicated to quality, reliability and total customer satisfaction, Mack Trucks, Inc., has provided its customers with innovative transportation solutions for more than a century. Today, Mack is one of North America’s largest producers of heavy-duty trucks, and Mack® trucks are sold and serviced through an extensive distribution network in more than 45 countries. Mack trucks and diesel engines sold in North America are assembled in the United States. Mack manufacturing locations are certified to the internationally recognized ISO 9001 standard for quality and ISO 14001 standard for environmental management systems. Mack is also a proud sponsor of Share the Road, an American Trucking Associations' public information campaign aimed at enhancing the safety of our nation’s roadways.
Mack Trucks is part of the Volvo Group, one of the world's leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The Group also provides complete solutions for financing and service. The Volvo Group, with its headquarters in Gothenburg, Sweden, employs about 95,000 people, has production facilities in 18 countries and sells its products in more than 190 markets. In 2016, the Volvo Group's net sales amounted to about $33 billion. The Volvo Group is a publicly-held company. Volvo shares are listed on Nasdaq Stockholm.
For more information about Mack, visit our website at www.macktrucks.com
DIRECTOR – PUBLIC RELATIONS
MACK TRUCKS, INC.