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News

COVID-19 Message

AGP 2778

A Message from the Tri-State Team regarding COVID

Our #1 priority is the safety of our employees and customers. Due to the unprecedented times caused by COVID-19, we have implemented the following to protect everyone involved to the best of our abilities:

PARTS

• All Tri-State Truck Center Parts Department showrooms will be restricted to limited access to the public.

• Please respect spacing that has been specifically marked off from the parts counter. Also, a minimum of 6 feet has been marked if you have to wait in line.

• Our parts professionals are ready to help: any parts order can be placed by phone or email.

• Curbside pick-up is available at each Tri-State Truck Center location, call ahead for details.

• All parts delivery services will run as usual, with orders being placed right outside of your building. Invoices will be left with the delivery; we ask that our customers return a signed copy of the invoice via email.

SERVICE

• We are committed to keeping you running, no matter the conditions: all services repair requests can be placed by phone or email.

• Upon arrival at any Tri-State Truck Center Service Department, please leave the keys inside of the vehicle for our team to retrieve.

• Service estimates and repair order details will be sent via email or text for your review and authorization.

• All touch points within your truck will be disinfected before and after service work is completed.

• Upon service completion, each vehicle will be parked in a marked lot location with keys inside for a safe, no-contact return.

• Please respect spacing that has been specifically marked off from the cashier. Also, a minimum of 6 feet has been marked if you have to wait in line.

SALES

• Our sales staff is here to serve you; call your local Tri-State Truck Center location for details.

LEASING & RENTAL

• Our leasing & rental staff is here to serve you; call your local Tri-State Truck Center location for details.